written by Bisma MirzaOctober 26, 2025Why the Future of Business Process Outsourcing Matters The future of business process outsourcing is no longer about cutting costs alone; it is increasingly about value creation, innovation, and enhancing partnerships. Businesses are outsourcing to gain specialized expertise, boost productivity, and remain competitive in the rapidly evolving market. This evolution
written by Bisma MirzaSeptember 22, 2025Customer Experience Outsourcing in the Experience Economy: Why CX Is the New KPI in 2025 The business environment has become extremely dynamic. Traditionally, revenue growth, cost savings and operational efficiency have been the only factors since traditional success was calculated based on all these measures. In 2025, however, the regulations
written by Bisma MirzaAugust 19, 2025Why the Future of Business Process Outsourcing Matters The future of business process outsourcing is no longer about cutting costs alone; it is increasingly about value creation, innovation, and enhancing partnerships. Businesses are outsourcing to gain specialized expertise, boost productivity, and remain competitive in the rapidly evolving market. This evolution